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Ready to Order
Making an online purchase is very easy. Select an item from the online catalogue, choose your correct size or fitting and the correct quantity, then select 'checkout' and just fill in the online purchasing form.
Search facility
We have a search feature available on the site in the top right hand corner.
Sizes
We are a UK website and all sizes refer to UK sizes.
Returns
Any item purchased through the website can be returned for an exchange or refund.
Returned goods must be unused,in a saleable condition with all the tags still attached and packaging included.
Returned goods must be returned within 30 days,except for orders placed in November and December when orders can be returned early January.
If you are returning an item for exchange/refund you are responsible for return postage costs.
For larger / heavier items we may charge £2 for despatch of the alternative, this does not apply to smaller single items.
Returning faulty items in the UK.
If you are returning an item that is faulty we will refund return postage costs.
When returning by Royal mail please ask the Post Office for a Certificate of Posting, its free and will assist if there was a problem.
Returning faulty items from outside UK.
Buying from our Retail Store in Stoke on Trent
We have a large retail store if you wish to shop in person.
Please enquire about availability if you wish to purchase any of these offers other than via our online store.
If you are travelling to our retail store at Church Street,Stoke on Trent please call 01782 410411 to check availablility.We do carry a very large stock but some of the items shown may not be available from our retail store
Tax
All prices are inclusive of VAT @ 17.5%
BFPO Parcels will be charged at the rates above.
Right to Cancel
In complaince with the Distance Selling Regulations 2000.
The customer has the right to cancel any order,the cooling off period is 7 days from the day after the ordering date.
On cancellation of the contract,the customer is under a duty to return the goods at their own cost to Bourne Sports and in the mean time must take good care of them
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